How long does it take for a custom order?

Generally 2 to 6 weeks. Will depend on pattern, fabric choice, and how many items ordered.

What kind of fabrics do you offer?

I will always carry a variety of solids colors to choose from. As far as prints, the Website will Showcase 3 or 4 prints at a time and will change with availability. If you are looking for a particular style, color scheme or look…I am always happy to find you something you may like. I can email you pics of what I have in stock and add to my shopping list when I am out fabric shopping. Please email me any questions regarding fabric choices. You are also welcome to come into the shop and pick out a fabric I have in stock. Some fabrics are very limited and may only be enough to make one item. Plus, if you have a favorite fabric you have been hoping to use, please bring it in. Certain fabrics may not be suitable for certain items, so please email me prior to mailing in. Vintage Fabrics are welcome too !

 

How do you ship?

USPS Priority Flat Rate with Tracking, unless otherwise noted.
Store pick up or Event pick up may be scheduled.

INTERNATIONAL SHIPPING: I can ship out of the US – just email me prior with your order and location details and I will get back to you.

Where do you ship from?

Southern California, USA

What form(s) of payment do you accept?

Online orders – PayPal

In store/event – Cash, Credit Cards

Can I order by phone, email, or in person?

Yes. Phone: 714-926-8362 – US Pacific Time

Email: retroruthie@gmail.com

What are your hours?

Store Hours:

Tuesday – Friday:  10:00 – 6:00

Saturday :  11:00 – 4:00

Appointments Welcome, please email/call to set up time.

  • Times may change if we are scheduled to vend at an Event…Notice will be posted

What is your Return Policy?

There is no return on a Custom Made-to-Order piece….BUT,  if the item did not fit properly and needs to be reworked, YES…you may return within 10 days and item must be Unworn, Unwashed and Odor free. PLEASE contact me prior to return so I may know all the details of return and issue out an email with a Return Slip. If you are in the Southern California area and want to come to the shop….. please come in and I will check fit and fix fitting issue. I want you to be happy with your purchase.

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